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DVLA: up to 175,000 tachograph cards could be faulty

  • 30 March 2012
  • By Chris Druce

Up to 175,000 digital tachograph cards issued to commercial vehicle drivers during an 18-month period are at risk of malfunction, the Driver and Vehicle Licensing Agency (DVLA) has confirmed.

The DVLA says the faulty cards – which when inserted display on the vehicle unit a series of error codes – were issued between 24 March 2007 and 31 August 2008. Cards issued outside of these dates are not affected.

A DVLA statement says: “We are urgently investigating the problem and will be contacting those drivers affected. In the meantime, drivers with a malfunctioning card can continue to drive until they are issued a replacement card. 

“We have agreed with the Vehicle and Operator Services Agency (VOSA) that no action will be taken against drivers with one of these malfunctioning cards.”

Training company and digital tachograph maker Novadata has confirmed several drivers have reported seeing “error code 48″; “card error”; “card not valid” and “card expired” messages displayed when inserting what should be valid cards.

Novadata advises drivers to check the card in another vehicle or download device to ascertain if it is faulty and if so to contact the DVLA within seven days. Returned cards should be marked “code 48″ on the envelope to enable quick processing, with replacement cards issued in 5-7 days.

Although the reason for the cards malfunctioning is not yet known, one driver, who preferred not to be named, contacted CM to say he’d spoken to drivers from many of the major truck operators who had been affected by the problem. 

You can apply for a replacement at the DfT site.

Have you got a faulty card? email


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